Guernsey Press

Transgender woman claims Condor staff humiliated her

CONDOR is to change the signs on its toilet doors and has retrained its employees after a transgender woman claimed she was 'humiliated' by its staff.

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Erin Bisson, who was known as Robert before she identified herself as a woman, complained to the Jersey Employment and Discrimination Tribunal that she had been discriminated against after the operator said that she would have to use the disabled toilets, rather than the ladies.

Condor admitted to the tribunal that there had been a 'non-intentional and non-malicious act of discrimination' towards Ms Bisson.

The company will now remove the words ladies and gentlemen on all of its toilet doors and use the appropriate gender symbol instead.

Condor has until 30 June to implement the changes. The company said all staff have since been trained in how to treat transgender customers sensitively.

Ms Bisson said that she was 'humiliated' after she was told by a staff member over the phone that she would have to use the disabled toilets when she travelled with the company.

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