Tag "condor"


Condor kept us in dark, say passengers

FURIOUS passengers yesterday accused Condor of keeping them in the dark for hours, as hundreds of people missed trips, holidays and found themselves stranded after Liberation pulled away from Guernsey without stopping on Monday.

Liberation reliance risks cut-off from the UK

I FEEL (as many do) that the UK ferry link is of vital importance to our island, both for islanders needing to get to the UK and tourists who wish to visit us. Therefore I am really concerned that we have allowed Condor Ferries to reduce the number of fast ferries from two catamarans to just one trimaran. Unfortunately for all of us (and Condor) this ferry is not fit for purpose.

Passengers have a right to complain

‘TO MAINTAIN and develop year round, long-term, reliable, robust and reasonably priced roll on/roll off passenger, car and freight ferry services.’ That was Jersey and Guernsey’s vision when the two islands agreed in 2012 to act in concert to secure a long-term deal with a ferry operator.

Put customer service in travel plans

BANK Holiday travel to and from the Bailiwick is always a lottery – if the wave height doesn’t get you, the fog probably will. Time was though that the bemused, soothing phrase of: ‘Well, that’s the price you pay for living on such a beautiful island,’ held some sway.

Ferry fiasco may scupper islands’ good reputation

Arrival of Condor LiberationPicture: PETER MOURANT

It was hailed as a craft that would signal a brave new world in ferry travel between the islands and the UK, yet Condor’s £50m. Liberation has so far failed to live up to the hype – so much so that, if not sorted out shortly, there’s a danger that it will damage our reputation as a tourist destination. Time for Deputy Kevin Stewart to step in, reckons Peter Roffey

Lifeline ferry service at risk

IN JULY last year I (amongst others) wrote to the Guernsey Press outlining my concern that Condor Ferries were putting the lifeline UK service at risk by replacing two catamarans (with a combined capacity of 1,482 passengers and 350 cars) with only one trimaran (with a capacity of 880 passengers and 245 cars). Not only was this a real reduction in capacity, but in the case of an accident, the remaining UK ferry (Commodore Clipper) could not cope in maintaining the service on its own.

Condor cancellations wreak Easter havoc

condor express_900

EASTER travel plans were thrown into disarray yesterday as cancellations saw Condor inundated with calls from confused and unhappy passengers battling to find out if and when they were sailing.

Challenging waters lie ahead

TODAY marks the launch of a new era in Guernsey’s maritime travel as Condor’s shiny new flagship trimaran starts serving the Channel Islands and the UK.

Liberation tour ‘superb’


IT WAS ‘a historic day for Condor and Guernsey’ yesterday as islanders went on board the £50m. Condor Liberation for the first time.