Tag "ferry"

Turning the tide for passengers

THERE was a distinct, salty whiff of Murphy’s Law in the air yesterday when Condor suffered yet another day of complaints and disruption. It came just hours after an upbeat interview in this newspaper marking its CEO’s first 100 days in the job, in which he announced that reliability was its number one priority. Improving customer service was up there too, as well as moving ferry services off the political agenda.

A better fleet could be on the horizon

AS AN observer at Friday’s crunch meeting between Condor and the governments of Guernsey and Jersey, Deputy Paul Luxon was ideally placed to understand the needs of both sides.

Condor Liberation is not out of its depth

I HATE to differ with such an expert on maritime and meteorological affairs as Condor’s corporate communications manager, but if she cares to look at an appropriate chart (I recommend webapp.navionics.com) she will see that the waters around Las Islas Canarias where the Benchijuga Express operates successfully are about 3,000 metres deep whereas the waters in the Channel where the Liberation is attempting to provide a year round service are about 100 metres deep.

Condor cancels UK sailings and day trips


DAMAGE to Condor Liberation’s exhaust system is worse than previously feared, the company has announced, and all its UK sailings today [Saturday] are cancelled.

Condor kept us in dark, say passengers


FURIOUS passengers yesterday accused Condor of keeping them in the dark for hours, as hundreds of people missed trips, holidays and found themselves stranded after Liberation pulled away from Guernsey without stopping on Monday.

Ferry feedback bad for island

I HAVE become concerned to read several letters from the UK in the Guernsey Press over the last few months that have been sent by tourists complaining about their experiences on the Condor Liberation.

Condor gets backing for signs about staff abuse

Condor Ferries 2015

CONDOR Liberation’s crew should not be in the firing line for problems that are not their fault, ferry passengers said yesterday, as they supported moves to ban people who abuse or threaten staff.