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Apology after JT's networks go down for hours

News | Published:

JT has apologised after broadband, mobile and landline services were out of action for hours last night.

Daragh McDermott, managing director JT Channel Islands. (28395443)

Services were being impacted from around 7pm until 1am.

'I’d like to apologise to our customers for the problem with JT services yesterday evening,' said Daragh McDermott, managing director JT Channel Islands.

'JT’s networks are now working normally again after the problem, which affected landlines, mobiles and internet services in Jersey and Guernsey. Our engineers got to work immediately, and made sure services were running again as quickly as they could. We are now isolating the root cause and putting measures in place to prevent it happening again.'

Nick Mann

By Nick Mann
author

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