The mood at the weekend’s meeting called by the island’s Bus Users Group appeared to be much more upbeat than one might have expected, given the social media doom over buses not running and an apparent shambles over new stops in some areas.
Maybe it was the nature of human interaction that changed attitudes from what might have been expected to be a ‘bring your own pitchfork’ encounter.
It always helps when someone from the incumbent operator stands up with a ‘mea culpa’ and Stagecoach, still a relatively new operator, appears to understand that it needs to take at least some of the blame.
The public, of course, only sees buses failing to appear at the terminus or their stop. Commercial confidentiality clauses mean that virtually none of us understand what appears to be a complex and expensive relationship between the operator and its political paymasters at Environment & Infrastructure, who, it should be noted, displayed a horribly complacent look in failing to be represented at the weekend’s meeting.
Stagecoach seems to be suffering disruption in many other regions where it operates in the UK, so it would be helpful to understand if its Guernsey issues are localised.
But E&I needs to get a proper handle on what is going on, and quickly, before failing buses start to become an expensive luxury.
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