They have called for the States to offer clearer guidance on border controls.
Tom Kyle and Des Hinault flew from Jersey to Guernsey on Monday morning, but were told on arrival that they did not have the necessary test result to be allowed to enter the island without isolating.
The two men, who travelled independently on the 7.30am flight with Blue Islands, said that details about the requirements for arriving passengers were not adequately spelled out.
Currently, people travelling from Jersey to Guernsey must provide evidence on arrival of a negative result from a PCR test or supervised lateral flow test.
Mr Kyle, an engineer who travels to Guernsey regularly to conduct health and safety inspections, and Mr Hinault, who was due to be taking part in the West Show, were told that because they had not taken a test, they could only enter the island after isolating for 14 days.
Mr Kyle said: ‘It needs to be made clearer and I wouldn’t want anyone else finding themselves in the same situation – it would be horrendous if it was a family with kids who were treated like this.’
After being given the option of returning to Jersey, the men – who are both fully vaccinated – were told that there were no flights until Wednesday, and subsequently booked onto the afternoon’s 4.30pm Commodore Clipper sailing.
Mr Kyle admitted not having the necessary pre-travel test, but was critical of the ‘confusing’ information provided to passengers by the Guernsey authorities.
He also said that Blue Islands did not spell out the entry protocols to passengers before they left Jersey.
‘They don’t seem to have a protocol in place [in Guernsey] for this type of situation,’ he said. ‘The whole process needs to be made a lot clearer.’
There have been a number of complaints made by travellers, some of whom have been sent back to their destination port for failing to have all the requirements in place.
Civil Contingencies Authority chairman Peter Ferbrache addressed the issue at last week’s Covid press briefing.
‘As to people not coming with paperwork, we encourage people to make as much further enquiry as they can because I think it actually quite simple, but people do forget to bring their paperwork or do certain things.
‘And although it’s a more relaxed regime it’s still a pretty strict regime because if you have rules and you edge them a bit and edge them a bit, eventually you’ve got no rules and protection.
Deputy Ferbrache said it was the traveller’s responsibility to know the requirements of their destination before departing.
Blue Islands said the airline regretted any inconvenience suffered by passengers, but pointed out that information regarding border protocols was available on the home page of its website and was updated regularly.
A States of Guernsey spokesman said there was a requirement for inbound travellers from Jersey to provide evidence on arrival of a negative result from a PCR test or supervised lateral-flow test.
Guernsey Airport has a temporary facility for inbound travellers to isolate, which offers toilet facilities, drinking water, and food on request.
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