Prepared by head of Bailiwick Law Enforcement Damian Kitchen, the three-year plan also includes putting victims first, bringing offenders to justice and offering the highest standards of policing, as well as neighbourhood policing
The plan’s publication follows several meetings between senior officers and islanders earlier this year at which various concerns were raised, plus a survey which received about 1,700 responses.
‘Our community needs to feel confident that we will be there when they need us and to trust us to keep them safe, which is why community policing and engagement are a pillar of our plan,’ wrote Mr Kitchen in his introduction to the report.
Such plans have been drawn up before by Mr Kitchen’s predecessors but have been used only internally.
He said he wanted to ensure that all staff knew what the organisation’s purpose was and what was important to the public.
The five pillars of the Police Service Delivery Plan
1. Neighbourhood policing and community engagement – To deliver a neighbourhood policing model which is engaged with and accessible to the community, and which works closely with partners to provide an exceptional service to the public.
2. Putting victims first – To provide a victim-focussed response to crime and vulnerability, which is cognisant of different individual needs and aims for the highest satisfaction levels in the service we provide.
3. Public safety – To improve public safety across all sectors of the community through prevention, education and enforcement, including road safety, violence against women and girls, assaults and online harm.
4. Bringing offenders to justice – To relentlessly pursue offenders, to deliver justice and positive outcomes for victims.
5. Highest standards of policing – To deliver the highest standards of policing, which are open, transparent and consistent. To recognise and promote excellence, but to have the humility to accept when we could do better. To foster a continuous learning culture, but to be prepared to deal with conduct and performance issues fairly, firmly and quickly.
Mr Kitchen came to the island after working in forces in Lancashire, and more recently in London, and these experiences led to him holding meetings to find out more about people’s concerns.
‘I was not willing to just come in and draw a plan up based on what I thought we needed to do,’ he said.
He was not surprised by the nature of concerns raised by residents during the meetings held by police, which included traffic issues, anti-social behaviour and the safety of people going out in the night-time economy.
‘When you’re policing in quite a safe and secure environment like Guernsey, you would expect to see things like anti-social behaviour being high on the list,’ he said.
‘You would expect to see the safety of people in the night-time economy, particularly women and girls, come to the fore.’
People also wanted to see all those who committed crimes brought to justice, and he said it was important for his leadership team to listen to what people had to say and tailor a plan.
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