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New group CEO to lead St John charity and ambulance service

St John is to bring its charity and the Ambulance and Rescue Service under the leadership of the same person.

Heather Langlois has been CEO of the charity for the past four years and will now replace Mark Mapp, who is retiring, at the head of the emergency service.
Heather Langlois has been CEO of the charity for the past four years and will now replace Mark Mapp, who is retiring, at the head of the emergency service. / Guernsey Press

Heather Langlois has been announced today as the new group chief executive officer for St John Ambulance and Rescue Service and the St John Guernsey charity. She has been CEO of the charity for the past four years and will now replace Mark Mapp, who is retiring, at the head of the emergency service.

She will now take overall responsibility for leading the executive teams, long-term strategy and external affairs for both the ambulance service and the charity.

Marc Farror, Knight Commander for St John in Guernsey, added: ‘Having responsibility for both parts of the St John organisation in Guernsey creates a more effective and strategic structure.

‘Redefining the senior roles allows us to consolidate functions and ensures we continue to deliver the professional standards our community has come to expect as part of a sustainable model of care, which ultimately means the best care for our patients.

‘As a charity it is vital that we continually look to our efficiencies and ensure we get best value for money.’

The move creates a new leadership team, with John Atkins stepping up from head of resilience and education to take on the statutory responsibilities of chief ambulance officer, and Aimee Lihou as chief operating officer.

Ms Langlois (left) with John Atkins, the new chief ambulance officer, and Aimee Lihou, who has been appointed as chief operating officer.
Ms Langlois (left) with John Atkins, the new chief ambulance officer, and Aimee Lihou, who has been appointed as chief operating officer. / Picture from St John

‘I am privileged to take on this role at such an important time for St John in Guernsey,’ said Ms Langlois.

‘Bringing the two parts of the organisation together is an opportunity to sharpen our strategic focus and align our priorities.

‘I am delighted to be working with John and Aimee who have vast experience in previous roles within the ambulance service.’

St John Ambulance and Rescue Service provides the statutory urgent and emergency ambulance service for Guernsey and Alderney on behalf of the island’s respective governments, as well as the non-emergency patient transfer service, the marine ambulance service and a major incident response for the islands.

It is part of the wider St John organisation in Guernsey which also consists of the St John Guernsey charity, which provides volunteer first aid cover, youth work and first aid training.

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